Protecting your privacy is important to us. We are committed to managing, protecting and using your personal information responsibly. This privacy policy is designed to explain how Clean One (collectively, "we", "us" or "our") uses and protects your personal information.
When you begin using Clean One, we collect the following data: device information, app usage data, and logs. This information is encrypted during transmission and primarily used to enhance app functionality and ensure compliance with applicable policies.We do not sell or store personal information. Any data shared with third-party providers, such as anonymized usage statistics, is strictly limited to essential operational purposes and complies with data protection laws.
To perform deep cleaning, enhance service quality, and ensure the app's normal functionality, we may request specific permissions during use. These permissions are strictly used for the stated purposes and will not be used for any unrelated activities.
We use third-party services, such as Firebase and Google Analytics for Firebase, to collect data for tracking and analysis. These services help us improve the functionality of our app and enhance the user experience. The data collected is anonymized where possible and is used in accordance with the privacy policies of the respective services. These tools collect data like device information, usage data, and location data to optimize app performance, improve user experience, and provide ad support. Data collection complies with their respective privacy policies. We assure you that this data will not be used for any unauthorized purposes.
Regarding advertisements, We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.All ads are managed in compliance with Google Play policies.
“Clean One” cares about the privacy of your personal information and is committed to protecting it. We may need to collect your personal data in order to provide you with the best weapons and the latest security. We do not take your trust for granted.Clean One complies with the European Union (“EU”) General Data Protection Regulation (“GDPR”), effective November 5, 2019, for our data use. We respect your rights under GDPR, including the right to access, correct, delete, or restrict the processing of your personal data.Therefore, in our Privacy Policy, we explain what we do, how we do it, describe your choices, and the ways we may need your cooperation to help you stay safe.
"Clean One" collects/transfers/synchronizes/stores data to support deep cleaning tasks such as cleaning, virus scanning, and garbage disposal. Details are as follows:
In this policy, the term "personal information" includes any information that identifies or makes an individual identifiable. When you visit or use our services, we may generally collect personal information as described below:
1) Information automatically collected through the services
When you use the services, we automatically collect information about you, such as:
- Device Information
If you access the Services through a mobile device, we may be able to identify the approximate location of your mobile device (not precise geolocation data), your mobile device’s brand, model, operating system, resolution, screen size, system version, Bluetooth settings, Internet connection, random access memory (“RAM”), your installed applications, your applications running in the background, your mobile device’s advertising ID, other unique identifiers, and other information related to your device settings.
Installed Applications: We collect metadata about installed applications (e.g., app names, versions, permissions) to identify vulnerabilities and ensure device security. This data is only used for threat detection and system optimization.
The collected data will be used for service analysis and improvement, including ad effectiveness evaluation and user behavior analysis.
- Cookies & Similar Tracking Information
We use cookies and similar tracking technologies to collect information about your interactions with our Services. The information we collect includes, but is not limited to, account activation time, content displayed to you and whether you clicked on it, ads displayed to you and whether you clicked on them, URLs you visited, notifications displayed on your mobile device, your Internet Protocol ("IP") address, your mobile device country code, and your user ID.
- Content Sharing:
When you choose to share content with us, we automatically collect information about your Wi-Fi connection and call information. You can limit the amount of information we collect from your device (such as your computer, phone, or tablet) by adjusting your device or browser settings. However, if you prevent us from collecting certain information from you, we may not be able to provide certain features in our Services.
2) Information Provided to Us
The information obtained for processing depends on the products and services you use, and could include the following:
- Customer Support Information:
If you are a visitor to the Website or a user of the Application, we may collect information that you provide to us when you communicate with any of our departments (for example, customer service or technical services).
- Product information
Additionally, data about the operation of the product and its interactions with users is analyzed. For example, how long does a threat scan take? Which features are used more frequently than others? The answers to these and other questions help developers improve the product to make it faster and easier to use.
- Device data
Data such as device type, operating system, etc. may be needed so that users do not need to purchase new licenses for security products after reinstalling the operating system. This information also helps us analyze cyber threats as it shows how many devices are affected by any particular threat.
- Information on installed applications
To uphold our commitment to user privacy and device security, we carefully collect and analyze metadata from installed applications. This metadata includes details such as application names, versions, and permissions. Our primary goal is to identify potential vulnerabilities and enhance your device’s security. All data is strictly used for threat detection and system optimization, in full compliance with our privacy policy and applicable legal regulations.
This information is essential for conducting comprehensive virus and vulnerability scans across all installed applications. It also allows us to compile a trusted list of benign applications, minimizing false positives from our security solutions. Our approach ensures robust device security, data confidentiality, and effective protection measures
- Wi-Fi connection data
This information is analyzed in order to warn users of insecure (i.e., poorly protected) Wi-Fi access points, helping to prevent personal data from being inadvertently intercepted.
- Unique identifier for mobile device
This device identifier is generated on user devices on Android 8 and higher using the device's advertising ID. We do not process the advertising ID in clear text; we only process its hashed value. If the user resets the value of the advertising ID, the new value of the unique identifier for mobile device is associated with the old value, which is necessary for the correct use of device services.
- IP address
It may be used to estimate the general location of a device.
3) Information You Share on Third Party Websites or through Social Media Services
-Data Shared with Trustlook Security
To enhance security features such as malware detection and real-time threat prevention, we share specific information with Trustlook Security, including:
Metadata refers to non-personally identifiable data such as app names, versions, and permissions. These are collected solely for security purposes and are not classified as personal information.
Device System Information: Details like operating system version and hardware specifications.
This information is encrypted during transmission and is strictly used to support cleaning and security functionalities. For more information, please refer to the Trustlook Security Privacy Policy.
(https://www.trustlook.com/privacy-policy)
-Third-Party Websites and Social Media Services
Our services may contain links to third-party websites or social media platforms where you can post comments, stories, reviews, or other content. Be aware that interacting with these third-party platforms may result in them collecting or sharing information about you.
We strongly encourage you to review the privacy policies and settings of any third-party websites or services you use to understand how your information may be collected, used, or shared.
We use personal information collected through the Services for the purposes described below. If we use your personal information in any other way, we will disclose it to you. You have the right to control the use of your personal data. You can opt-out of marketing communications at any time by adjusting your app settings or through the unsubscribe option in emails. If you choose to limit the ways in which we use your personal information, you may not be able to use some or all of the Services.
- To provide the Services to you
We need you to provide certain information to provide you with the services you have requested. Such information may include your contact details and device information. We share this information with our service providers or partners to the extent necessary to continue to provide you with the services. Without this information, we will not be able to provide you with the services.
- Providing Core Features
We collect and use data to enable advanced cleaning tools, optimize device performance, and ensure compatibility with your device's hardware and software. This includes analyzing installed applications and configurations.
- Threat Detection
We analyze installed apps and device configurations to identify malicious software or vulnerabilities that may compromise the security or functionality of your device. This ensures that your device remains protected from potential threats.
- Performance Analysis
We utilize app usage statistics to improve app functionality, resolve system crashes, and enhance user experience by optimizing processes such as garbage cleaning and threat scanning.
- Providing customer service
We process your personal information when you contact us to help you with any questions, concerns, disputes or issues, or to provide us with feedback. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the services.
- For security purposes
We process your personal information to: improve and enforce our security measures; combat spam, malware, malicious activity or security risks; and monitor and verify your identity so that unauthorized users cannot access your account with us. If we do not process your personal information for security purposes, we cannot ensure the security of our services.
- Enforcement of Terms, Agreements, or Policies
To ensure your security and compliance with our Terms, Agreements, or Policies, we may process your personal information to: proactively monitor, investigate, prevent, and mitigate any suspected or actual prohibited, illegal, or unlawful activity on our Services; investigate, prevent, or mitigate violations of our Terms and Policies; enforce our agreements with third parties and partners; and collect fees based on your use of our Services.
Without processing your personal information for such purposes, we will not be able to provide the Services in accordance with our Terms, Agreements, or Policies.
Designated Countries:
For all purposes listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”), United Kingdom and Switzerland (collectively, the “Designated Countries”) based on our contract with you.
- To maintain legal and regulatory compliance.
We process your personal information to pay our taxes or fulfill our other business obligations, and/or to manage risk as required under applicable law. We cannot perform the Services in accordance with our legal and regulatory requirements without processing your personal information for such purposes.
Designated Countries: Pursuant to the Data Protection Laws, we process the personal information of users located in the Designated Countries to comply with our legal obligations.
- To conduct research and development
We process information about the way you use and interact with our Services to: help us improve our Services; build new Services; and build customized features or Services. Such processing ensures your continued enjoyment of part or all of our Services.
Designated Countries: Pursuant to the Data Protection Laws, we process the personal information of users located in the Designated Countries to satisfy our legitimate interests as described above.
- To engage in marketing activities
We may process your contact information or information about your interactions on our Services to: send you marketing communications; deliver targeted marketing; inform you about events, webinars, or other materials, including those of our partners; and, keep you up-to-date with our relevant products and Services. Transactional communications about your account or our Services are not considered “marketing” communications. In addition, when you share your friends’ contact information with us, we may reach out to them to invite them to our Services and to continue receiving our communications. You can opt-out of our marketing activities at any time.
We may share your personal information with third parties in the following circumstances:
1) Employees, Third-Party Service Providers & Third-Party Processors
We disclose your personal information to our employees, contractors, affiliates, distributors, dealers, vendors and suppliers (“Service Providers”) who provide certain services to us or on our behalf, such as operating and supporting the Services, analyzing data, or performing marketing or consulting services.
These third-party Service Providers include:
Google Play Services
(https://www.google.com/policies/privacy/),
AdMob (https://support.google.com/admob/answer/6128543?hl=en),
Google Analytics for Firebase
(https://www.google.com/analytics/terms/),
Firebase Crashlytics
(https://firebase.google.com/support/privacy/)
Trustlook (https://www.trustlook.com/privacy-policy)
Service Providers will only have access to the personal information needed to perform limited functions on our behalf. Links to their privacy policies are given above for your convenience. All data shared with third parties is encrypted and complies with GDPR and other data protection laws.
Designated Countries: Pursuant to the Data Protection Laws, we process the personal information of users located in the Designated Countries based on our contract with you.
2) Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies
To the extent permitted by law, we will disclose your personal information if:
a) Required to do so by law, or in response to a subpoena or court order or similar request from judicial authority, law enforcement authorities or other competent public authorities;
b) We believe, in our sole discretion, that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large;
c) We believe that you have abused the Services by using it to attack our systems or to gain unauthorized access to our system, to engage in spamming or otherwise to violate applicable laws.
Designated Countries: Pursuant to the Data Protection Laws, we process the personal information of users located in the Designated Countries based on our legal obligations, in the public interest, or your vital interests.
3) Business Transfers or Bankruptcy
In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We will notify you via email or a prominent notice within our Services of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information will be subject to this Privacy Policy. However, any personal information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
Designated Countries: Pursuant to the Data Protection Laws, we process the personal information of users located in the Designated Countries based on legitimate interests described above.
1) We may provide links to third-party Web sites. The Site may also carry advertisements from other companies. When you click on links of third parties in an Application, the Services or the Site, you may leave the Application, the Services or the Site.
We do not collect your information on and through and this Privacy Policy does not address, and we are not responsible for, the privacy practices of Web sites operated by third parties, whether they are linked to or otherwise accessible from an Application, the Services or the Site. The inclusion of a link or accessibility of the third party Websites does not imply endorsement of such third party Website by us.
2) The information that you transfer, send and/or share through the Application, the Services and/or the Site may be intercepted, collected, used and disclosed by third parties. We are not responsible for any interception, collection, use and disclosure of your information by any third party. Please choose other ways to transfer and share if you have higher security requirements.
1)We are very concerned about safeguarding the confidentiality of your information. We employ administrative, physical and electronic measures designed to protect your Information from unauthorized access and use. Please be aware that no security measures that we take to protect your information are absolutely guaranteed to avoid unauthorized access or use of your Information which is impenetrable.
2)Security Measures
We implement robust measures to protect your information, including: Encryption: All transmitted data is secured using industry-standard encryption protocols.
Access Restrictions: Only authorized personnel can access user data for maintenance and support purposes.
Regular Audits: We conduct frequent security checks to ensure compliance.
Your Information may be stored and processed in any country where we have facilities, and by using an Application, the Services or the Site you consent to the transfer of your Information to countries, including the United States, which may be outside of your country of residence and may provide for different and less stringent data protection rules than in your country. If you object to your Information being transferred or used as described in this Policy, please do not use any Application, the Services or the Site and immediately delete all Applications from your User Devices.
We do not collect or process sensitive personal information, including data related to racial or ethnic origin, religion, political opinions, health, or sexual orientation. We kindly request that you refrain from sharing such information with us via any Application, the Services, the Site, or in any other manner.
"Clean One" does not knowingly collect any personally identifiable information from children under the age of 13 (or the age of legal consent for minors as required by applicable law) or knowingly allow such persons to register on "Clean One". If we are notified that we have collected personal information from a child under the age of 13 (or the age of legal consent for minors as required by applicable law) without parental consent, we will suspend the account and delete the relevant information as quickly as possible. If you believe that we might have any information from a child under the age of 13 (or the age of legal consent for minors as required by applicable law), please contact us at:cleanoepro@gmail.com
If you have any questions or comments about this Policy or our privacy practices, or would like to report any violation of this Policy or misuse of the App, Services or Site, please contact us at cleanoepro@gmail.com